Small firms may gain more from AI inside workflows than from faster emails
Small firms may gain more from AI inside their operations than from writing emails or summaries, according to an opinion column published by Entrepreneur on October 14, 2026. The contributor uses apparel tech packs as an example and suggests a test: measure one workflow, then add AI. If a job falls from eight hours to four with human review, the business has a real result to judge.
The column separates two kinds of decision: adopting a tool because competitors are talking about it, and adopting it because a specific step is losing hours. The first only answers noise. The second has a clear aim: letting a five-person team spend its limited judgment on customers, suppliers and products. The writer also warns that faster output is not the same as correct output.
Source: Entrepreneur · October 14, 2026